Terms & Policy
Clear rules, no surprises
Everything candidates and employees should know about hiring, salary and work at ZooGo India.
1. Application & Selection Process
- Candidates can apply for any open job from the Careers page by filling the application form with correct details.
- Our HR team reviews every application. Only shortlisted candidates are contacted.
- If selected by HR, the candidate will receive a phone call for the interview with date, time and location details.
- Interview may be conducted in person, on phone or on video call, as decided by HR.
2. 48-Hour HR Response
- All steps — application screening, shortlisting, interview call and offer communication — are completed by HR within 48 hours.
- If you do not hear from us within 48 hours, you may write to hr@zoogoindia.in for a status update.
3. Joining & Documents
- Selected candidates must submit valid ID proof (Aadhaar / PAN), address proof, photographs and bank details at joining.
- Providing false information or documents may lead to immediate cancellation of selection or termination.
- ZooGo India never charges any fee from candidates for job applications, interviews or joining.
4. Minimum Work Period (1 Month)
- Every employee must complete at least 1 month of work after joining.
- If an employee leaves the job before completing 1 month, they will not be eligible for the fixed salary. Any payment in such cases will be decided by the company as per days worked and company policy.
5. Salary Release
- Monthly salary is released between the 5th and 10th of every month.
- If an office holiday, bank holiday or government closure falls on these dates, the salary may be delayed by 1 or 2 days.
- Salary is paid only to the employee's own bank account shared at joining.
6. Attendance & Conduct
- Employees must follow working hours, attendance rules and the code of conduct of ZooGo India and the client site.
- Unauthorised absence, misconduct or misuse of company/client property may lead to disciplinary action.
7. Resignation & Notice
- Employees wishing to leave should inform HR in advance as per the notice period mentioned in their offer.
- Full & final settlement is processed with the next salary cycle after all company assets are returned.
8. Privacy
- Candidate details shared with us are used only for recruitment and employment purposes and are not sold to anyone.
9. Changes to Policy
- ZooGo India may update these terms from time to time. The latest version will always be available on this page.